Privacy Policy
How we collect, use, and safeguard your personal information and creator data.
Privacy Policy
At PIXMIUM, we respect your privacy and are committed to protecting the personal information you provide when using our website, applications, and online services. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.
By accessing or using PIXMIUM, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services.
1. Information We Collect
Depending on how you use PIXMIUM, we may collect the following categories of information:
- Account Information: Such as your name, email address, username, and other information required to create and manage your account.
- Profile Information: Information you choose to provide in your profile or account settings.
- Content and Files: Images, files, media, or other content that you upload, store, process, or share through our services.
- Transaction Information: Information related to purchases, subscriptions, payments, or other transactions. Payment card or financial information may be processed directly by third-party payment providers.
- Device Information: Information such as device type, operating system, browser type, IP address, and general technical information.
- Usage Information: Information about how you interact with our website and services, including pages visited, features used, and general activity patterns.
- Communications: Information you provide when contacting our support team or communicating with us.
2. How We Use Your Information
We use collected information only for legitimate business and service-related purposes, including:
- Providing, operating, and maintaining PIXMIUM services.
- Creating and managing user accounts.
- Processing transactions, subscriptions, and service requests.
- Providing customer support and responding to inquiries.
- Improving website functionality, performance, security, and user experience.
- Detecting, preventing, and investigating fraud, abuse, unauthorized access, and security incidents.
- Sending important service-related notifications, updates, and administrative communications.
- Complying with applicable laws, regulations, and legitimate legal requests.
3. Cookies and Similar Technologies
PIXMIUM may use cookies and similar technologies to keep our services secure, remember user preferences, maintain sessions, and understand how our services are used.
Cookies may include essential cookies required for authentication and security, preference cookies used to remember settings, and analytics or performance technologies used to understand aggregated usage patterns.
For more information about how we use cookies and how you can manage them, please review our Cookie Policy.
4. How We Share Information
We do not sell your personal information. We may share limited information with trusted third parties when necessary to provide, secure, or improve our services.
- Service Providers: Companies that provide hosting, storage, analytics, payment processing, email delivery, security, or other services on our behalf.
- Security and Fraud Prevention Providers: Services that help protect PIXMIUM and its users from malicious activity, abuse, and unauthorized access.
- Legal Authorities: Where disclosure is required by applicable law, regulation, court order, or valid legal process.
- Business Transfers: In connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction.
Third-party service providers are expected to process information only for appropriate purposes and in accordance with applicable privacy and security requirements.
5. Data Security
We use reasonable technical, administrative, and organizational safeguards designed to protect your information against unauthorized access, alteration, disclosure, loss, or destruction.
However, no website, application, network, or electronic transmission can be guaranteed to be completely secure. Therefore, while we take appropriate measures to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain legitimate business records, resolve disputes, enforce agreements, prevent abuse, and comply with applicable legal obligations.
When information is no longer required for these purposes, we may delete, anonymize, or securely dispose of it in accordance with our retention practices and applicable requirements.
7. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include:
- The right to request access to personal information we hold about you.
- The right to request correction of inaccurate or incomplete information.
- The right to request deletion of certain personal information.
- The right to object to or restrict certain processing activities where applicable.
- The right to withdraw consent where processing is based on consent.
- The right to request a copy of certain information in a portable format where applicable.
Some requests may be subject to legal or operational limitations. We may also need to verify your identity before processing certain privacy requests.
8. Children's Privacy
PIXMIUM is not intended for children who are not legally permitted to use our services under applicable law. We do not knowingly collect personal information from children in violation of applicable legal requirements.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take reasonable steps to address the situation.
9. Third-Party Services and Links
PIXMIUM may use or link to third-party services, websites, platforms, or tools. These third parties may have their own privacy policies and practices.
We are not responsible for the privacy, security, or content practices of third-party services that we do not control. We encourage you to review their privacy policies before providing them with personal information.
10. International Data Processing
Depending on the location of our infrastructure and service providers, your information may be processed or stored in countries other than the country in which you reside.
Where required by applicable law, we will take reasonable steps to ensure that international transfers of personal information are subject to appropriate safeguards.
11. Account and Data Deletion
Where supported by PIXMIUM, you may request deletion of your account and associated personal information by contacting our support team.
Certain information may need to be retained where required by law, necessary for legitimate business purposes, or required to prevent fraud, abuse, or security incidents.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technologies, legal requirements, or privacy practices.
When we make changes, we may update the effective date or provide additional notice where required. We encourage you to review this policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way PIXMIUM handles personal information, please contact us:
PIXMIUM Support
Email:
support@pixmium.com
Last Updated: September 9, 2026